Change in Reference and BI:
How Much Help and How?

edited by Linda Shirato and Rhonda Fowler

The relationship between library instruction and reference is a long one; both try to assist the library user in finding information and in learning to use the library. However, there has often been friction between the two. This work explores new ways of handling these functions.

Change in Reference and BI supplements and enhances three entertaining main articles by an array of excellent workshop, instructional and poster session materials, all of which were presented at the Twenty-second National LOEX Library Instruction Conference. Included in this volume is Dan Ream's humorous but realistic "Scratch That Glitch: or, The Fine Art of Glitch Management," which was the entertainment highlight of the conference.

Ordering Information:

Library Orientation Series, No. 26

ISBN 0-87650-342-3

8 1/2 x 11, 224p, paper, 1996, $40.00